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May 2013
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The Turner Agency Confidentiality Pledge

The Turner Agency wants you to know how we protect the confidentiality of you and your businesses non-public personal information. We want you to know how and why we use and disclose the information that we have about you. The following describes our policies and practices for securing the privacy of our current, former and hopefully future customers. At The Turner Agency, we respect the privacy of our customers. We do not sell or share our customer list with anyone else for the purpose of marketing their products to you.

 

Information We Collect

The non-public personal information that we collect about you and your company includes, but is not limited to:

  • Information contained in applications or other forms that you submit to us, such as name, address and social security number
  • Information about your transactions with our affiliates or their third-parties, such as balances and payment history
  • Information we receive from a consumer-reporting agency, such as creditworthiness, motor vehicle reports or credit history

Information We Disclose

We disclose the information that we have when it is necessary to provide our products and services. We may also disclose information when the law requires or permits us to do so.

Confidentiality & Security

Only our employees and others who need the information to service your account have access to your personal information. We have measures in place within The Turner Agency to secure our paper files and computer systems.

Right to Access or Correct Your Personal Information

You have the right to request access to or correction of your personal information that is in our possession.

Contacting Us

If you have any questions about this privacy notice, please call us.

 

Am I Covered if I Drive a Company Car?

Consider this real-life example where there was a gap in coverage:

An employee used his company car on a family vacation.  There was a serious accident where a fatality was involved.  The commercial auto policy did not cover personal use of the auto.  The employee’s personal policy did not cover anything because he didn’t have the extended non-owned endorsement.  The employee was sued personally by the family of the deceased.

If you drive a company car, you may want to be sure you are properly insured in the event of an accident.  A Non‐Owners policy gives you personal liability and uninsured coverage which protects you individually.

Ask yourself the following:

  • Do you drive a company car? If so, how does your company’s commercial auto policy respond if you are named individually in a law suit from an auto accident?
  • Are you, your spouse, and/or your children allowed to use your company car for personal use?
  • Let’s say you drive a company vehicle, rent a car on vacation, and you are involved in an accident. How would your company’s commercial auto policy respond if you are named in a law suit from an accident?
  • Do you ever borrow a friend’s car? If so, have you thought about their liability limits? What if your friend’s insurance company does not cover you as an unlisted driver?
  • oes your child at college have a friend’s car available for their “regular” use?

If the answer to any of the above questions is “Yes,” then you may need a non‐owned auto policy to provide coverage in the above situations. Other benefits of a non‐owned insurance policy include:

  • If you decide to purchase a car in the future, your new carrier may choose to surcharge you at first for having no prior coverage if you are without this policy. If you carry liability on a non‐owners policy, you could avoid paying higher insurance premiums for your personal auto insurance.
  • You may qualify for a discount on your homeowner’s policy if you have a Non‐Owned policy with the same insurance company.
  • If you have an Umbrella policy, it will work with the Non‐Owners policy.  This means you would have an additional $1,000,000 or more of protection.

If you drive a company car and your spouse drives a personally owned car, there is another solution for you. In this case, you can purchase an endorsement called “Extended Non‐Owned”. It’s fairly inexpensive and offers the same type of protection a Non‐Owned policy would give you.

Contact us at 288-9513 or turner@turneragencyinc.com to see how easy it is to put a Non‐Owners policy in place or to add Extended Non‐Owned to your personal policy. The premiums are reasonable and you may even save money on your homeowner’s insurance by qualifying for an account discount.

Summer Rental Risks: Is Your Family Fun Protected?

jet-skiThe iconic 1985 comedy “Summer Rental” starring John Candy is a hilarious portrait of Jack Chester, a family-man dedicated to giving his family the best beach vacation possible. It’s also full of important insurance lessons. Here’s a quick rundown of what is, and is not, covered. Review these with us before going on vacation this summer so you know whether or not you’re protected.

Renting a vacation home

  • Personal liability coverage follows you anywhere in the world.
  • Personal property coverage would apply as well, but coverage for personal property of guests is limited.
  • Should the vacation home, hotel, cottage, etc. be damaged or uninhabitable, there is no Loss of Use coverage under the standard homeowner’s policy.
  • Damage to property of others (such as the building itself or its contents) is limited to $1,000 subject to policy exclusions.

Renting watercraft

  • One of the most common rental scenarios involves jet skis. ISO’s standard homeowner’s policy provides liability coverage for inboard or inboard/outboard watercraft that has 50 HP or less, BUT This would exclude many, if not most, rented jet skis.
  • The standard ISO homeowner’s policy provides liability coverage for rented sailboats less than 26 feet in length and borrowed sailboats (i.e. not owned or rented) of any length.
  • No coverage for racing events – sorry Jack!
  • Most non-motorized watercraft such as kayaks, rafts, canoes, and rowboats should have some coverage, but it’s always best to check prior to renting.

What can we learn from Jack Chester? Don’t fall asleep in the sun, make sure your vacation home isn’t also the public beach access, and do your homework before embarking on your next family-fun adventure. Take a few minutes and check us before you leave– it’s always better to ask if you have coverage beforehand.

Source:  Central Insurance

Road Trips and Vacations and Rental Cars… Oh My!

roadtrip photoThis summer, millions will take to the road to embark on the annual family vacation. Although many people drive their own personal vehicles on family road trips, others opt for the convenience and utility of renting a car for vacation travel. By going this route, families are able to save the mileage and wear and tear on their own personal vehicles and in many cases, obtain a larger vehicle with more space than their own car would provide. Even those vacationers who fly to their destination often rent a car when they arrive so they can travel locally.

If you are a person considering a rental for vacation travel, don’t forget to think about any insurance implications a rental might present!

Most personal automobile policies cover you for losses caused by other-than-collision (also known as comprehensive) or collision in a rental car—provided you have that coverage on at least one vehicle on your policy. Your policy’s comprehensive and collision coverage will extend to other members of your household and even to friends who may be traveling with you.

However if you don’t have full coverage on at least one vehicle on your personal policy, you may need to look into purchasing the rental car company’s Collision Damage Waiver that’s offered at the point-of-rental.

Another option that’s available to you in many cases is coverage that’s provided through your credit card. Several national credit card companies offer Collision Damage Waiver coverage automatically if the rental fee is charged using the credit card. Generally this coverage tends to be “excess” over any other coverage that’s in place—including your own personal insurance coverage—meaaning that the credit card’s coverage is only available after the limits of other policies have been reached.

Still not sure what you need to do? Here are some tips to help you decide how to handle insurance coverage issues on your next rental:

  • Ask the rental car company ahead of time exactly what you will be held responsible for under the rental agreement in the event of a loss.
  • If you’re paying for the rental with a credit card, call your credit card company before you rent to find out if Collision Damage Waiver coverage is available.
  • If you choose to rely on your own personal insurance policy as coverage, carry a copy of it with you on your trip, both as proof of insurance and as a handy source of the terms of coverage.
  • Before you pull out of the rental car lot, inspect the car for existing damage and have it noted in your rental agreement.
  • Most importantly, contact your independent insurance agent to help guide you through the decision-making process of ensuring that your rental vehicle is properly insured.

Source:  Central Insurance

Celebrate National Chocolate Chip Day

May 15 is National Chocolate Chip Day.  Actually, any day is a good day as long as chocolate is involved, right?

Let’s celebrate!  Here is one of our new favorite recipes for Chocolate Chocolate Chip Cake.  Enjoy!

chocolate chocolate chip cake

 

Chocolate Chocolate Chip Cake

  •  1 box German Chocolate cake mix
  • 4 eggs
  • 1/2 cup oil
  •  1/4 cup water
  • 1 small box instant chocolate pudding
  • 1 tsp vanilla
  • 1 cup chocolate chips 

Preheat oven 350 degrees. Mix top ingredients together until mixed well. Add chocolate chips. Put mix into greased/floured cake pans. Bake 30-40 minutes (follow box times).

 Icing

  •  8 oz. cream cheese
  • 1/2 cup granulated sugar
  • 1 cup powdered sugar
  • 12 oz. cool whip
  • chocolate chips (optional)

Cream first 3 ingredients. Stir in cool whip, mix well. Ice layers. Add chocolate chips to the last 3rd of icing for the top, optional.

 

Automobile Insurance – What Do All Those Terms on My Policy Mean?

Do terms like liability, comprehensive coverage, and underinsured seem like a foreign language to you?  If so, you are not alone. 

Julie Turner, wife of Ross, loves to tell the story of when Ross first reviewed her auto insurance policy back in 1989.  Both were single at the time, and Julie’s insurance bill was due.  Ross looked at the policy and couldn’t believe his eyes. 

Julie had the minimum limits and very little coverage – on her brand new 1988 Honda Accord!  When he asked her why, she said she had called an 800 number and asked for the best price.  She had no idea that her policy would not have paid enough if she had been in an accident.  Suffice it to say, Ross eventually became her insurance agent and her husband… and in that order!

 It’s important to understand your automobile insurance coverage, even though it can seem complicated. Take a moment to review these key auto insurance terms:

Liability Insurance – Reimburses others for injury, damages or losses caused by your driving or your car. There are two types:

     *Bodily Injury Liability – In a car crash where you’re at fault, bodily injury liability will provide compensation for pain and suffering, lost earnings and related expenses resulting from injury or death. We can help you determine the right amount of coverage, based on whether you own a home and other substantial assets that could be at risk in a lawsuit.

     *Property Damage Liability – This coverage will pay to repair or replace things you damage in an accident other than your own car. Again, it’s best to consider your personal situation.

Collision Insurance – Covers the replacement or repair of your car, regardless of who is at fault in the accident, even if you are hit while parked or hit by an unknown car or object. If you have a car loan, you are required to have collision protection. On the other hand, if your older car’s value rises and falls based on the gas in its tank, you may consider dropping collision coverage.

Comprehensive Insurance – Protects against damage to your car that does not involve a collision. For example, fire, theft, hail, flood, windstorm, flying objects or animals. It’s likely required if you’re paying a car loan, but optional if you own an older car that’s not worth much.

 Medical Payments Coverage – Pays for physicians, hospital bills, continuing care, funeral costs and compensation for you and your passengers, regardless of who is at fault. If you have adequate health insurance, you may not need this optional coverage, but it can pay expenses your health insurance may not cover.

Uninsured and Underinsured Coverage – Covers you, and members of your household, for losses in an accident with a hit-and-run driver or a driver who has no car insurance or not enough car insurance.

And remember, we love questions!  We are happy to walk through and explain your policy at any time. 

Understanding Total Cost of Ownership When Buying or Leasing a Car

car lotWhen purchasing or leasing a new car, it’s important to understand how much that new car is actually going to cost over the long run. Beyond taxes and fees, monthly payments, and any finance charges, new car buyers must also take into account other expenses such as the costs of maintenance, insurance, and fuel. An intangible “cost” is the depreciation of the car that most dramatically reduces the residual value of a new car over the first few years of driving it.

If you plan to keep your new car for less than five years, it’s important to know how well the vehicle will hold its value over time, because its residual value will be important when it comes time to trade it in for your next new car purchase.

Here are six points to consider when shopping for a new car:

Depending on where you live, when you buy a new car, you may be faced with local city and state taxes added on to the purchase price. According to TrueCar data, items like sales taxes, license, and registration can add as much as 5% to the purchase price of a new car. (Note: percentages in the accompanying chart are estimated 5-year cost of ownership and based on a $30,000 car).

Financing costs may vary significantly depending on your credit rating, and any special offers and incentives the new car manufacturer could be offering to help sell specific vehicles. According to TrueCar data, the average cost of financing a new car is 5%, but keep in mind this is accounting for all vehicle loans in play during the research period, and includes sub-prime rates being paid by buyers with poor credit, as well as great annual percentage rates (APRs) being paid by buyers with excellent credit. Before you shop, be sure to know your credit score, so you know what to expect to pay when you finance your purchase.

Maintenance costs can add quite a bit to the cost of a new car, especially if you are buying a car with cutting-edge technology or a luxury or high performance vehicle that may cost more to maintain. What does it cost to keep your new car running? Take into account things like oil changes and filters, new brakes and tires, brake and transmission fluids, and even special urea additives for some high-tech diesel engines. The good news is that many new cars have reduced maintenance needs (always refer to your owner’s manual for recommendations about service intervals) and many manufacturers such as BMW, Cadillac, Lincoln, Mini, Toyota, Volkswagen and others include maintenance programs for new car buyers. Data shows maintenance can add 9% to the cost of a new car over its first five years. 

It is also important to factor in insurance costs when shopping: reports show automotive insurance can add as much as 17% to the cost of a new car. It might seem backwards to check with your insurance agent before you actually purchase a new car, but if you knew the premiums were going to be sky-high for a certain vehicle, would you be inclined to choose a different vehicle or trim?  If you have questions about an insurance cost, call us at The Turner Agency.

Depending on how much you drive, the current cost of gasoline, and the fuel economy of the new car you are buying, fuel costs can add an average of 28% to the cost of ownership. Check that window sticker, officially called a “Monroney,” to learn the estimated fuel costs for the car you are considering. Fuel economy ranges are listed for city and highway miles, and include a “combined” rating that will help you compare that vehicle to others in its class. The annual estimated fuel cost quoted here is based on what it would cost to drive that vehicle 15,000 miles a year, based on 45% city and 55% highway driving at current fuel prices.
 
The biggest variable on any new car purchase is depreciation, however, depreciation shouldn’t be a deterrent to buying a new car, especially if you plan to keep the vehicle for a long period of time or you are planning on leasing. Once you drive a vehicle off the dealership lot, it depreciates in value. It’s important to understand the resale value of the vehicle you are considering purchasing, because depreciation varies per vehicle. In general a vehicle loses 15 to 20 percent of its value per year, with the first year being the steepest. This is due to the change in value between the retail price you pay at the dealership and the wholesale value its worth once it has left the lot. 

According to TrueCar data, the average depreciation of new cars is about 36% over five years. It’s such an important aspect of vehicle leases that companies like ALG rank all new vehicles each year on their future residual value, and honor the vehicles in each segment that are forecast to retain the highest percentage of MSRP after a three-year period. Residual value is a complete indicator of vehicle value, taking into account quality, durability and brand desirability.

Lastly, keep your overall costs low by starting with the best purchase price possible – and make sure you know what other people are paying for the car you want, so you don’t overpay. Whether you plan to purchase or lease your next new car, be sure to go to hartfordautobuying.com to see what others paid, see available incentives, and get Guaranteed Savings off MSRP from a Program Certified Dealer.

*Information provided by The Hartford.

Spending President’s Day Weekend Car Shopping? Don’t Forget Your Insurance Coverage!

Hail to the chief! If you’re in the market for a new car, depending on what type of vehicle you’re looking for, President’s Day Weekend may be the time to find it. In addition to certain discounts from the automakers, dealerships also may be offering deals or incentives to buy. But whether you’re buying your first car or trading in for a “Presidential” upgrade, it’s important to keep in mind a few things about auto insurance when shopping for a new car.
 
First, if you’re serious about buying a new car (or a new-to-you used car!), before you even step onto a dealer’s lot, let us know you’ll be buying a car.  If you have a specific make and model in mind we may be able to give you a quote on the price of insurance coverage, so that you can factor it into your budget and decision making process.
 
Second, you cannot drive the car off of the lot without insurance coverage, so making arrangements with with us ahead of time can save you time and effort scrambling to secure coverage while at the dealership.
 
Here are a few more things to consider…
 

Do you already have insurance?
 
Yes- If you already have auto insurance on your existing car and are trading it in, some insurance companies will cover your new car for up to 30 days before changing to a new policy, but make sure you ask if your current company will provide coverage on the new car until you’re ready to make separate arrangements. If your old car or trade-in doesn’t have collision coverage and you’re financing the new car, the lending company will very likely require that you add collision coverage. Check with us to see if your new car is eligible for any insurance discounts your previous car wasn’t- some insurance companies provide discounts for certain safety features and anti-theft devices.
 
No- If this is your first car you’ll definitely want to make arrangements with us ahead of time. If you already have homeowners or renters insurance, you may be eligible for discounts on premium by adding an auto policy with the same company.  
 
Test Drives
 
As a smart shopper you may want to literally kick the tires on a few models and visit a few dealerships before making your decision. In fact, you’ll probably want to take a prospective car out for a test drive. But what happens if you get into an accident during your test drive?
 
There are a lot of variables at play when you test drive a car. First of all, even though the dealer may have insurance on the vehicles, do not assume that you are absolved of all of the risk of taking the car for a test drive. Understand what insurance coverage you have and what insurance coverage may be required by your state or the dealership before taking a test drive.

Make sure that the dealer assures you that if you do have an accident and damage the car, their insurance company will not come after you for reimbursement. Most garage policies (which insure the cars for the dealership) allow the dealer to waive subrogation in advance (in other words coming after you for the reimbursement).
 
Shopping for and buying a new car can be fun, and know that you can call us anytime about coverage questions.  We will help ease the buying process.

SC Workers’ Compensation Alert: SCWCC Lapse in Insurance Coverage Registration

On November 16, 2012, the South Carolina Workers Compensation Committee (SCWCC) announced a program to assist general contractors in insuring its subcontractors maintain coverage. A general contractor may now register an e-mail address with the Commission and be notified by e-mail when a subcontractor fails to maintain WC insurance. This program is provided free of charge and was developed with the assistance of the SC Home Builders Self Insurers Fund.

Visit the SCWCC website at http://www.wcc.sc.gov for more information and to obtain a copy of the “SCWCC Lapse in Insurance Coverage Notification User Guide” which provides complete instructions about how to register and participate.

Best Practices to Identify and Prevent Employee Theft

 Employee theft is a serious problem.  According to the U.S. Chamber of Commerce:

  • Thirty percent of small business failures are caused by employee theft
  • It’s estimated that 75 percent of all employees steal once and half of those steal a second time

 U.S. businesses lose billions of dollars each year to employee theft. The most common type of employee theft is stealing “petty cash.” Another is overcharging a customer and then pocketing the extra cash. Additionally, supplies, merchandise and company information can also become targets of theft.

  What Triggers Employee Theft

 “Motive, method and opportunity” has long been a key phrase associated with crime investigation. The following are some reasons an employee may steal: 

  •  Poor or low employee morale. This is perhaps the main reason that a business or company may experience theft. This is true especially during poor economic times
  • An employee may feel that their employer has “wronged” them. It may be because of a poor performance appraisal, or moving a big project to another employee and/or cutting work hours.
  •  An employee may feel that they are underpaid for their work. This may occur when top executives are making high salaries and other employees do not receive a pay raise or bonus.
  • The employee may feel that their employer has “plenty” and won’t miss it.
  • The business or company doesn’t have policies and procedures for handling inventory control, “petty cash,” accounts payable and accounts receivable or supplies.
  • The business or company doesn’t have policies and procedures concerning employee theft. If there isn’t a policy, an employee may think they won’t be punished.

 Develop Employee Theft Policies and Procedures

 It’s important that the employer establish policies and procedures regarding employee theft. Training should be provided to employees during the orientation period and periodically throughout the employee’s career. Inform employees that legal action will be taken against any employee caught stealing.

The employer also needs to implement security measures to reduce the potential of employee theft.

The following is a list of actions that a business or company may take to prevent employee theft:

  •  Establish pre-employment screening. When possible, verify employment with past employers. Ask if the prospective employee is eligible for rehire. Other checks may include: criminal conviction records; reference checks; educational and certification verification. Pay attention to the numerous regulations on the gathering and use of this information
  •  Supervise employees on a regular basis. Some businesses or companies install video recording equipment to monitor their employee’s activities.  Care needs to be taken with this action, in that it may have a negative impact on employee moraleand should be routinely evaluated.
  • Implement a “best practices” accounting system.  Separate the accounting task that involves accounts payable and accounts receivable. Conduct audits to evaluate payroll, purchasing, sales, “petty cash” and expense reports. Require employees to take vacation or have time away from work and implement job rotation. When employees know they’ll be rotating different job tasks, they are less likely to commit a crime when there’s a greater likelihood they’ll be caught.
  • Look for changes in lifestyles which would seem excessive for extended periods of time.
  • Provide support programs for employees. Family problems, financial hardships, gambling, alcohol or drug problems are all factors that can lead an employee to steal. The business or company needs to offer an open door policy and support programs that’ll enable employees to be up front with their situation.
  • Establish a reward hotline. Some businesses and companies have established a program that allows employees to report information about a theft. If the information leads to a recovery of the money, supplies or merchandise, or upon the criminal conviction of the employee(s) involved with the theft, a reward is paid. Care needs to be taken with establishing such a program. Some studies have recommended that rewards do not exceed $1,000.

Set a good example of ethical behavior. In tough economic times, businesses and companies have a great deal to lose when they ignore or do not take proper action on employee theft.